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Terms and Conditions.

1. Introduction

Welcome to Nymfaio MTB! Our company provides bike rental services and related equipment, allowing you to explore nature with safety and comfort. Before using our services, please carefully read the following Terms and Conditions. Renting equipment and using our services implies full acceptance of these terms.

2. Company's Responsibility

Nymfaio MTB makes every effort to ensure that the equipment provided is in excellent working condition and is regularly maintained. However:

• The company is not responsible for any malfunctions of the equipment that may arise during use.
• The company is not liable for injuries, accidents, or damages that may result from the use of the bikes or other equipment, including incidents involving wild animals, natural obstacles, or third parties.
• The routes where the equipment is used are not under the company's responsibility. The rider is fully responsible for selecting the route and their riding conduct.

3. Renter's Responsibilities

The renter (rider) agrees to the following:

• Before receiving the equipment, they must carefully inspect it and report any issues. Receiving the equipment means that the renter accepts it is in good condition.
• The renter must be capable of riding the bike safely and must adhere to the principles of responsible riding.
• The renter is solely responsible for any damage or destruction caused by improper use, unsafe riding, or failure to comply with road safety principles.
• In the event of an accident involving a third party, the renter is solely responsible for any damage or injury that may occur.

4. Damage or Loss of Equipment

The renter is fully responsible for any loss or damage to the equipment. In case of:

• Damage or malfunction caused by improper use, the customer will be charged for the repair cost.
• Total destruction or theft of the equipment, the customer is obligated to compensate the company with the corresponding replacement amount.

5. Cancellations & Refunds

• Any booking can be canceled at least 24 hours before the scheduled pickup without charge.
• If the rental is terminated by the customer before its completion, no refund will be provided.